At iZwii ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming service and website located at www.izwii.com (the "Service"). Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide to Us
- Account Information: When you create an account, we collect your name, email address, password, and profile information.
- Payment Information: If you subscribe to our service, we collect billing information, including credit card details, which is processed by our secure payment partners.
- Profile Information: We collect information you provide when creating profiles, including profile names, avatars, and preferences.
- Communications: We collect information when you contact us for support, provide feedback, or participate in surveys.
1.2 Information Automatically Collected
- Usage Data: We collect information about how you interact with our Service, including content you watch, search queries, watch history, and preferences.
- Device Information: We collect information about your device, including device type, operating system, browser type, IP address, and unique device identifiers.
- Location Information: We may collect approximate location information based on your IP address.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Service
- To process your subscriptions and payments
- To personalize your experience and recommend content
- To communicate with you about your account, updates, and promotional offers
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
- To protect the rights, property, or safety of iZwii, our users, or others
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, cloud storage, and customer support.
3.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.4 With Your Consent
We may share your information with your explicit consent or at your direction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can access and update your account information through your account settings.
- Deletion: You can request deletion of your account and personal information by contacting us.
- Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
- Opt-Out: You can opt-out of marketing communications by adjusting your notification preferences or unsubscribing from emails.
- Cookie Preferences: You can manage cookie preferences through your browser settings.
To exercise these rights, please contact us at privacy@izwii.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. Types of cookies we use include:
- Essential Cookies: Required for the Service to function properly
- Analytics Cookies: Help us understand how visitors interact with our Service
- Preference Cookies: Remember your settings and preferences
- Advertising Cookies: Used to deliver relevant advertisements
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
7. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our servers.
8. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this Privacy Policy.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
10. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by iZwii. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, and disclose
- The right to delete personal information we have collected
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
12. European Privacy Rights
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):
- The right to access, update, or delete your personal information
- The right to rectification of inaccurate data
- The right to object to processing of your personal information
- The right to restriction of processing
- The right to data portability
- The right to withdraw consent
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us: